Telephone and Email Support For Photography Websites and Artist Websites
There are some limitations to the free technical support we provide. While our technical support can address the majority of our artists and photographers" questions in a quick and efficient manner, there are some advanced subjects that are not covered by our website support staff like: XML customizations, cloning of designs and HTML/FLASH coding. Expertise in these advanced photography website subjects is not needed to create a FolioLink website. Access to template code is only made available to give advanced users additional tools to make their art and photography sites more unique.
The Image Archive available to Pro Account users is a very substantial service used by professional photographers and artists to manage and organize large number of images and client areas. Because the Image Archive may be used to create advanced solutions such as agency style photography websites and more, we offer free technical support only in the areas that deal with proofing, client areas, payment processing & integration with FolioLink"s designs. The Image Archive comes with full documentation and most professional photographers are able to accomplish professional results without paid assistance. For users who need access to support services for artist and photographers for their Image Archive website in topics other than proofing and clients areas we do offer paid technical support. Please contact our office for more information about this option and for support for Flash and HTML5 websites.
Help at your Fingertips: A built-in online help system for self-help A quick getting started guide for basic website setup An Image Archive documentation guide for Pro Account holders Telephone and email support for common features and questions related to the FolioLink service
Typical Email and Telephone questions handled by our staff include: