Professional websites for photographers, artists, illustrators, excellent online help and support services to help you show and sell your work online

Telephone and Email Support For Photography Websites and Artist Websites

There are some limitations to the free technical support we provide. While our technical support can address the majority of our artists and photographers" questions in a quick and efficient manner, there are some advanced subjects that are not covered by our website support staff like: XML customizations, cloning of designs and HTML/FLASH coding. Expertise in these advanced photography website subjects is not needed to create a FolioLink website. Access to template code is only made available to give advanced users additional tools to make their art and photography sites more unique.

The Image Archive available to Pro Account users is a very substantial service used by professional photographers and artists to manage and organize large number of images and client areas. Because the Image Archive may be used to create advanced solutions such as agency style photography websites and more, we offer free technical support only in the areas that deal with proofing, client areas, payment processing & integration with FolioLink"s designs. The Image Archive comes with full documentation and most professional photographers are able to accomplish professional results without paid assistance. For users who need access to support services for artist and photographers for their Image Archive website in topics other than proofing and clients areas we do offer paid technical support. Please contact our office for more information about this option and for support for Flash and HTML5 websites.

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Help at your Fingertips: A built-in online help system for self-help A quick getting started guide for basic website setup An Image Archive documentation guide for Pro Account holders Telephone and email support for common features and questions related to the FolioLink service

Typical Email and Telephone questions handled by our staff include:

Domain name registration and setup
Image preparation and optimization for photographers
Portfolio setup (including uploading of images & image captioning)
Info page creation
Linking to other website
Uploading supported files other than JPGs
E-Commerce (Paypal and Image Archive integration)
Client areas, proofing for event and wedding photographers
Image archive integration with FolioLink designs
Website statistics setup for artists and photographers
Search engine listing for professional photographers

Fantastic Technical Support

Website rookie? Not the tech type? No need to worry. FolioLink is so easy to use, you'll wonder why you didn't start sooner. See for yourself with our 7-Day Free Trial. Questions? Get help from a live staff member, not an automated machine. Tech support is included at no extra charge and our support staff is ready to help you with your art and photography website questions! Contact us by phone, email, or fill out a quick and easy support ticket in the Help Menu. Find out why our users rave about our customer service!

Our staff is available Monday – Friday 9am to 5pm

FAQ's

- Domain names
- Image preparation and optimization
- Portfolio setup (including uploading of images & image captioning)
- Info page creation
- Adding links
- Uploading supported files other than JPGs
- E-Commerce (Paypal integration)
- Website statistics setup

Consulting and Custom Services

While the majority of our clients manage their entire site on their own relying solely on FolioLink's built-in customization tools, SEO Genius fields, and our free tech support, we do have some clients who prefer to hire us for custom design services and SEO consulting.

SEO Consulting

Does search engine optimization have you scratching your head? We can help. Work with our SEO staff consultant to learn how to optimize your website for Google, Yahoo, and Bing. Our staff consultant can guide you through FolioLink's SEO Genius fields and talk to you about your online goals discussing strategies for metadata, captions keyword phrases and more. Once you have implemented the SEO recommendations our consultant will conduct a review of your website and make further suggestions as needed.

Customization Services

As you may notice from our example pages, most of our clients achieve professional results without the added expense of paid customizations. For those clients who want to add extra design elements, but do not have the time or the expertise to go it alone we offer the following customization services:

- Logo design
- Modifications to template colors, XML and CSS settings
- Custom text page formatting
- Image presentation galleries in HTML text pages
- Custom PDF documents

Customization services and consulting rates are $135/hour.

Kristina Strobel
Featured Story

My life as a photographer began the moment I took a black and white photography course in college. I fell in love instantly.

Throughout my career I have worked in the worlds of interiors, events, still life, lifestyle and fashion photography. Several years ago, a chance encounter launched me into the mega yacht industry which I still, to this day, can not believe I am a part of.

I have been fortunate to have been published in many of the top yachting magazines, worked with innovators in my field, travelled to some fascinating destinations and met many incredible people. After years of living on both sides of the Atlantic, I'm now based full time in Europe and travel worldwide on assignment.

A friend introduced me to the wonderful world of FolioLink. I was elated to discover a website platform which not only had a great selection of elegant designs but ones which could showcase my work in a aesthetically pleasing, user friendly manner. I never dreamed of having so much creative control over the look and feel of my site and love the ease of making changes yielding immediate results. I'm extremely impressed with FolioLink's customer service and dedication to making this one of the top website companies out there. Bravo!